Orders are sent Monday to Friday, with a daily cut off at 3.30PM. Orders made after 3.30PM on a Friday will be dispatched on the Monday morning.
Orders sent with 'STANDARD DELIVERY' are sent Royal Mail First Class Signed For. Please allow 1-5 days for delivery on this method.
Orders sent with 'NEXT DAY DELIVERY' will be sent using Royal Mail Special Delivery. These orders will usually arrive next day before 1PM. They will also be insured up to £1000.
I will not be responsible for parcels that go missing due to incorrect shipping address given or for parcels that are not collected from the Post Office in the time-frame given on the Royal Mail website. These items will not be 'returned to sender' as my address will not be written on or inside parcels for obvious security reasons.
Any other parcels that do not arrive because the Royal Mail lost them will either be refunded or send a replacement item out if available.
Please allow a couple of extra days during busy times.
We will always offer a free postage option within the UK.
International postage costs will depend on the weight of the item, this price will be shown at checkout.
Customs charges vary from one country to another and are not paid by us.
If you require a different international service, please do not hesitate to contact me.
*I do not meet people in person, whether you live next door to me or not. All items will be shipped!*
ZIP - PAY IN 4
A new way to pay that’s available online and lets you own it now and pay for it later!
Who are Zip?
Zip create simple, secure, fair and transparent credit and payment solutions that improve lives every day. Zip allows you to own the things you love now, and pay for them later, all interest-free on purchases up to £1000.
Am I eligible to pay using zip?
To shop using Zip, you need:
- To be over the age of 18 - To have a UK issued debit card - To be living in the UK - To have a good credit history
Will Zip affect my credit score?*
No. Zip only carries out a soft credit check, so your score is not affected.
How do I pay with Zip?
When you get to the payment page, select Zip as a payment method.
If it’s your first-time shopping with Zip, you’ll need to enter some personal details such as name, date of birth, mobile phone number and home address. Take care when entering your personal details, errors may prevent Zip from being able to verify your account or send you payment notifications.
Once approved, and you are happy with the instalment schedule, Zip will take the first instalment from the UK debit or credit card you supplied when signing up.
Once accepted, your goods will be sent to you as they would with any other payment method.
Is my payment information safe?
Payment information is processed securely by Zip. All transactions take place via secured connections that adhere to the latest industry standards and security protocols.
What happens if I don’t pay for my order?
Zip will automatically attempt to collect payment for your Pay In 4 purchase from the debit or credit card you entered when you signed up to Zip.
If you miss a scheduled payment, and don’t process a payment yourself before midnight on the day that it is due, Zip will charge a £6 late fee for every instalment missed. A payment can be made by you at any time by logging into your Zip customer portal.
Please make sure you have money in your account in advance of your payments coming out.
Zip will contact you by email directly in advance every time as a reminder.
Is there really no interest applied and no extra fees?
Nope, Zip are not like traditional finance companies. As long as you pay your scheduled payments on time you will only pay the price advertised.
When will my payments be due?
Payments are automatically scheduled to be taken every 2 weeks.
You’ll pay 25% of your full purchase upfront, then 25% every 2 weeks for the next 6 weeks.
Zip will try to take payment during the day but if this fails, or if you'd like to make a payment earlier, you can log into your Zip customer portal and manually make a payment.
For more information, visit our Help pages at https://zip.co/uk
I've received a statement from Zip, but I've not yet received my goods.
Zip is the finance provider and will not have information regarding your order status. Please always contact the retailer directly.
*non-payment may affect your credit score if passed to a third-partycollections’ agency.
Sign up and save!
We will only ever send you good news, offers and exclusive discount codes. Never spam.