POST IS STILL BEING SENT OUT DAILY HOWEVER THE ROYAL MAIL ARE STRUGGLING WITH STAFF NUMBERS AND STANDARD SHIPPING CAN TAKE SLIGHTLY LONGER THAN NORMAL. THIS IS A FREE SERVICE! IF YOU ARE WANTING YOUR ITEM WITHIN 48 HOURS, SELECT SPECIAL DELIVERY AT CHECKOUT.
Orders are sent Monday to Friday, with a daily cut off at 3PM. Orders made after 3PM on a Friday will be dispatched on the Monday morning.
Orders sent with 'STANDARD DELIVERY' are sent Royal Mail First Class Signed For. Please allow 1-3 days for delivery on this method.
Orders sent with 'SPECIAL DELIVERY' they will be sent using Royal Mail Special Delivery. These orders will usually arrive next day before 1PM. They will also be insured up to £1000.
I will not be responsible for parcels that go missing due to incorrect shipping address given or for parcels that are not collected from the Post Office in the time-frame given on the Royal Mail website. These items will not be 'returned to sender' as my address will not be written on or inside parcels for obvious security reasons.
Any other parcels that do not arrive because the Royal Mail lost them will either be refunded or send a replacement item out if available.
Please allow a couple of extra days during busy times.
We will always offer a free postage option within the UK.
International postage costs will depend on the weight of the item, this price will be shown at checkout.
If you require a different international service, please do not hesitate to contact me.
*I do not meet people in person, whether you live next door to me or not. All items will be shipped!*
A new way to pay that’s available now and lets you own it now and pay for it later!
Who are Zip?
Zip creates simple, secure, fair and transparent credit and payment solutions that improve lives every day. Zip allows you to own the things you love now, and pay later, interest-free on all purchases up to £1000
Am I eligible to pay using zip?
To shop using Zip, you need:
- To be over the age of 18
- To have a UK issued Visa or Mastercard (both debit and credit are good)
- To be living in the UK
- To have a good credit history
Will Zip affect my credit score?*
No. Zip only carries out a soft credit check, so your score is not affected.
How do I pay with Zip?
When you get to the payment page, select Zip as a payment method.
If it’s your first time shopping with Zip, you’ll need to enter some personal details such as name, date of birth, mobile phone number and home address. Take care when entering your personal details, errors may prevent us from being able to verify your account or send you payment notifications.
Once approved, and you are happy with the instalment schedule, Zip will take the first instalment from the UK debit or credit card you supplied when signing up.
Once accepted, your goods will be sent to you as they would with any other payment method.
Is my payment information safe?
Payment information is processed securely by Zip. All transactions take place via secured connections that adhere to the latest industry standards and security protocols.
What happens if I cancel or return my order?
As soon as your cancellation/return has been accepted, Zip will cancel any future scheduled payments as well as refund any amounts due.
As soon as we have registered your cancellation or return, Zip will process your refund within 5-7 business days.
Any partial refunds will be applied to outstanding instalments first.
What happens if I don’t pay for my order?
Zip will automatically attempt to collect payment for your Pay In 4 purchase from the debit or credit card you entered when you signed up to Zip.
If you miss a scheduled payment, and don’t process a payment yourself before midnight on the day that it is due, Zip will charge a £4 default fee and a further £4 for every week this is outstanding. A payment can be made by you by logging into your Zip account online.
Please make sure you have money in your account in advance of your payments coming out.
Zip will contact you by email directly in advance every time as a reminder.
I have asked for a refund. How will I be refunded?
Refunds from Zip shall be issued back to the debit or credit card supplied to Zip.
Is there really no interest applied and no extra fees?
Nope, Zip are not like traditional finance companies. As long as you pay your scheduled payments on time you will only pay the price advertised.
When will my payments be due?
Payments are automatically scheduled to be taken fortnightly.
You’ll pay 25% of your full purchase upfront, then 25% every 2 weeks for the next 6 weeks.
Zip will try to take payment during the day but if this fails, or if you'd like to make a payment earlier, you can log into your Zip account and manually make a payment.