WHAT IS YOUR RETURN POLICY?
Purchases and sales with DanYoungUK can be returned for store credit within 14 days of receipt.
If the item isn't to your taste upon receiving it or you don't like the fit, simply click here.
The store credit will be issued within 7 working days via email as a code, this will never expire and can be used over numerous transactions until it's empty.
Swimwear & Underwear is NOT returnable in any situation for hygiene reasons.
We go the extra mile to write actual measurements on every item of clothing and fitment on all footwear to ensure the item you are ordering is right! If you'd like any additional measurements or sizing info, do not hesitate to contact us before ordering.
I PAID WITH KLARNA
The above still applies. You carry on paying the Klarna payments and the store credit will be issued for the same amount. DO NOT stop paying your Klarna payments, this could have a negative effect on your credit rating.
CAN I CANCEL AN ORDER?
If you quickly change your mind after purchasing you will need to let us know before the collection that day! We process orders very quickly so if you have had your tracking email, the cancellation will not be possible. If the order can be cancelled before dispatch the merchants fee will not be refunded, this varies from 2% to 4% depending on which payment system you selected.
I RECEIVED THE WRONG ITEM!
If you have been sent the wrong item, please contact the customer service team (email@example.com) to arrange for the correct item at our cost.